FAQ

Almost all you need to know

HOW DO I CHOOSE THE SIZE OF MY BABY WRAP?

Size’s choice will depend on your size and that of your child but also depends on the type of carries and finishes you would like to do*. Our baby wraps are available in the following sizes:

  • Size 1: 2m, short hip carries.

  • Size 2: 2.70m for short hip carries.

  • Size 3: 3.20m for short hip/front/back carries.

  • Size 4: 3.70m for short carries with alternative finishes.

  • Size 5: 4.20m, small base size – all carries.

  • Size 6: 4.70m, average base size – all carries.

  • Size 7: 5.20m, plus base size – all carries.

* Indications may vary from a person to another.

WHAT ARE THE GUIDELINES FOR SAFE BABYWEARING ?

Read and follow all safety instructions before using your wrap.

WARNINGS:

  • Make sure your baby’s head is well supported.

  • Your baby’s head should not be resting on her chest. Her mouth and nose should always be kept clear.

  • Your balance may be adversely affected by your movement and that of your child.

  • Take care when bending or leaning forward.

  • This carrier is not suitable for use during sporting activities.

  • Keep away from fire.

 

Before use

  • Hubertine baby wraps are suitable for children from 3.5kg to 15kg.

  • Before each use, make sure your wrap has not been damaged in any way. In case of doubt, do not put it on, but contact Hubertine.

  • Be mindful of the extra room your baby takes and of any objects within her reach.

Usage

  • A baby wrap should not be used for purposes other than babywearing.

  • Always tie the wrap securely with a double knot.

  • Always monitor your child while babywearing.

To be checked

  • Your child may be tired, so pay close attention to her position in the wrap and take regular breaks to check proper adjustment of the carry. Also keep your baby well hydrated.

  • Be aware of your baby’s body heat. The wrap provides extra warmth, but make sure her legs and feet have something warm if necessary.

  • Never use a wrap while driving or being driven in a motor vehicle.

Physiological position

  • Make sure your child is properly carried in an upright position.

  • Make sure your baby’s face is visible at all times. You should always be able to kiss the top of her head.

  • Carry your baby facing your body in a curl-like position, with her knees at the same height or higher than her hips.

  • Create a deep seat by tucking enough fabric under your baby’s rear and spreading it from knee-pit to knee-pit.

  • If your baby is under 4 months old you must make sure that her head is well supported. You need to pull up sufficient fabric behind the top of her neck to avoid her head from tipping over backwards or to the side.  It is also essential never to overspread your baby’s legs and to respect her natural position.

  • Wrap tightly to make sure your baby is securely supported. If you feel the need to support your baby with your hands, the wrap is not properly adjusted.

Atelier Hubertine cannot be held responsible for accidents that occur due to the misuse of your wrap.

HOW TO CARE FOR MY BABY WRAP?

Hubertine only uses the highest quality natural fibers, here are some tips to take good care of your baby wrap:

  • Your wrap will be delivered to you as it came off the loom, and will need to be washed before use.

  • Ideally hand wash cold with wool shampoo or machine wash on cold with low spin: max. 400 rpm.

  • Do not use fabric softener, as this would reduce the fabric’s natural density and resistance.

  • We do not recommend tumble drying, but ironing your wrap with the iron on a low temperature will help soften the fibers.

WHAT IS YOUR RETURN POLICY?

Returns are eligible within 14 days after delivery of the purchase in its original packaging. A 15€ fee will be charged in case of missing original materials (tote bag and booklet).

Wraps that have been washed, worn or damaged are not eligible for return or exchange.

Shipping costs for a return or exchange procedure is at the cost of the buyer, but may be refund by PayPal.

Delivery confirmation and insurance is highly recommended when returning an item.

If you suspect your wrap is flawed,please contact us via the form bellow.

WHICH PAYMENT OPTIONS ARE AVAILABLE?

Orders can be paid via credit card with Stripe or by using PayPal.

DO YOU OFFER GIFT CARDS?

Not yet, but it won't be long before we do!

Any other question? Feel free to fill in the following form.

 
 
 

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©2019 by Atelier Hubertine